

Location: The hotel is in Ella town, placing guests within reach of the Nine Arch Bridge Viewpoint, Demodara Nine Arch Bridge, and Dunhinda Falls.
Best for: Suited to budget-conscious travellers who want a functional base in Ella without requiring resort-level facilities.
Situated in Ella, Citygrandella Hotel is a modest two-star property offering straightforward accommodation in one of Sri Lanka's most scenic hill-country towns. Guests have access to complimentary Wi-Fi throughout the hotel, along with practical conveniences including airport transfers, car hire arrangements, and free on-site parking — useful given the winding roads around the area. A concierge is on hand at reception, and daily housekeeping, dry cleaning, and 24-hour room service keep longer stays manageable. The hotel operates a non-smoking policy indoors, with designated areas provided for those who require them. Select rooms feature a balcony or terrace, a worthwhile consideration when booking given Ella's attractive hillside views. The guest rating of 7.5 from 102 reviews suggests a reliable if unspectacular experience. Planning a trip around best time to visit Ella is advisable, as the Hill Country weather can vary considerably throughout the year.
Yes, complimentary on-site parking is provided, which is particularly handy if you plan to hire a car to explore the surrounding Hill Country.
The hotel offers daily housekeeping, dry cleaning, and 24-hour room service, making it reasonably practical for stays of several nights.
Select rooms include a balcony or terrace — it's worth requesting one when booking to make the most of Ella's hillside setting.
Hotel details
Address: City Grand Ella , Police Station Road
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More about the region: Sri Lanka Tourism (SLTDA)