★★★★ · 6.9/10 · 66 guest reviews · Nuwara Eliya


Location: The hotel is in Nuwara Eliya town, with Horton Plains National Park, Baker's Falls, Galway's Land National Park, and the Japan Peace Pagoda all accessible as day trips.
Best for: A practical choice for budget-conscious travellers wanting a central Nuwara Eliya base with organised transport options for national park excursions.
Situated in the cool hill town of Nuwara Eliya, The Queensburry City Hotel is a four-star property offering a reasonable base for exploring the surrounding highlands. Rooms are furnished with daily housekeeping, blackout curtains, and linen service in select categories, with 24-hour room service available throughout. Practical amenities include free Wi-Fi, complimentary on-site parking, and a laundry and dry cleaning service for those travelling light. The front desk handles airport transfers arranged ahead of arrival, along with taxi, car hire, and shuttle bookings to assist with day trips into the region. Express check-in and check-out, luggage storage, and concierge support round out the reception services. Smoking is permitted only in designated areas. With a guest rating of 6.9 from 66 reviews, the hotel sits at the modest end of the four-star spectrum, so managing expectations is sensible. Checking the best time to visit Nuwara Eliya before booking will help you make the most of the highland scenery and nearby national parks.
It is a reasonable base, and the hotel can arrange taxis or shuttles. Horton Plains is roughly 18 km away, so an early morning departure is advisable for the popular World's End walk.
Yes, airport transfers can be arranged prior to arrival by contacting the hotel directly. Confirm timings and costs at the time of booking.
It sits below average for the star category, suggesting inconsistency. Reading recent reviews before booking is recommended, particularly regarding room condition and service reliability.
Hotel details
Address: No 16 Chapel Street
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More about the region: Sri Lanka Tourism (SLTDA)